Job Summary
We are seeking a dedicated Maintenance Manager to ensure the efficient operation, upkeep, and safety of all hotel facilities, equipment, and infrastructure. In this role, you will oversee preventive maintenance, repairs, and facility improvements to maintain high standards of functionality, guest satisfaction, and regulatory compliance. You will also lead and develop the maintenance team, driving operational efficiency and cost-effectiveness while supporting a safe and welcoming environment for both guests and staff.
Responsibilities:
- Ensure a safe and well-maintained hotel where all facilities function correctly and costs remain within budget.
- Implement and monitor preventive maintenance programmes and respond promptly to maintenance requests.
- Ensure compliance with company policies for procurement, storage, safety, and energy efficiency.
- Monitor utility consumption and recommend cost-saving initiatives.
- Ensure all technical documentation, certificates, and records are up to date and properly filed.
- Coordinate maintenance activities with other departments to ensure minimal disruption to operations.
- Maintain all equipment to maximise operational lifespan.
- Lead, train, motivate, and develop the maintenance team.
- Ensure compliance with health, safety, fire, and security procedures at all times.
- Maintain strong working relationships with management and Heads of Department.
- Demonstrate service excellence and support resolution of guest complaints where required.
- Ensure incidents and accidents are logged and escalated appropriately.
- Carry out any other reasonable duties assigned by management.
Requirements:
- Proven experience in maintenance management or supervisory role within a hotel environment
- Recognised technical qualifications in maintenance, engineering, or building services
- Licence A and B (mandatory)
- Strong technical knowledge of building services, plant and equipment, and preventive maintenance systems
- Sound knowledge of health & safety legislation, fire safety, and statutory compliance
- Demonstrated leadership and people‑management skills
- Strong organisational and problem‑solving abilities
- Experience in budget management, cost control, and utility consumption analysis
- Good communication skills and ability to work collaboratively across departments
- Flexibility to respond to operational demands, including emergencies and on‑call duties
- Proficient in basic IT systems and maintenance reporting tools
- Customer‑focused, professional, and service‑oriented mindset
- Proactive, hands‑on, and solutions‑driven approach
- Commitment to continuous improvement and personal development
BENEFITS
Great benefits
rewarding great talent
Supporting mental wellbeing is part of how we care for our people. We believe a healthy workplace supports both mind and body. Through our partnerships with Paths and Crisis Resolution Malta, team members have access to confidential support from qualified professionals to discuss personal or emotional challenges.
This service is available free of charge and provides a safe, supportive space to seek guidance, with complete confidentiality and independence from the organisation, so you can focus on your wellbeing with confidence and peace of mind.
Being there when it matters most. Through AX Foundation, we support our people during challenging moments, offering assistance when extra help is needed. The Foundation also extends its support to wider community initiatives, reflecting our belief that caring for people goes beyond the workplace and into the communities we are proud to be part of.
All full‑time employees benefit from a basic health insurance plan covering a range of medical services and treatments. You can also choose to upgrade to a more comprehensive plan at a discounted rate, giving you added peace of mind and support in taking care of your health.
Wellbeing matters at AX Group. We support our team members in staying active and balanced through a range of wellbeing benefits. Employees enjoy complimentary access to the hotel gym at AX Sunny Coast Resort & Spa, use of the gym facilities at our Head Office, an €80 annual refund on gym memberships, and exclusive discounts at selected gyms across Malta. Team members can also benefit from special rates on holistic wellness services at V Spa. Together, these benefits are designed to support a healthy, balanced lifestyle alongside your career.
Planning for important life milestones? Through our partnership with Bank of Valletta (BOV), AX Group team members can benefit from preferential banking terms, including favourable interest rates and reduced processing fees on selected services. It’s one of the ways we support our people in planning for the future and managing important financial decisions with greater confidence
Great teams grow through great people. Through our Refer a Friend programme, AX Group employees can recommend talented candidates for open roles across the Group. When your referral joins the team and successfully completes their probation, you’ll receive a one‑time referral bonus as our way of saying thank you.
Developing your career is part of what it means to work at AX Group. Through AX Academy, our people have access to professional training, development programmes and learning opportunities designed to help them build new skills and grow with confidence. Whether you're starting your career through an internship or taking the next step in your profession, we invest in continuous learning across every stage of your journey.
From practical, job specific training to leadership development and ongoing learning, AX Academy supports employees in reaching their potential while building rewarding long term careers in Malta. Because when our people grow, so does our business.
As part of AX Group, our hotels are yours to enjoy. Employees benefit from exclusive accommodation rates across our award‑winning properties, making it easier to plan a staycation or share a memorable getaway with friends and family. It’s our way of letting you experience the hospitality we’re proud to deliver every day.
Every AX team member receives an Employee Card, giving access to exclusive discounts and offers across AX brands and our partner network. From professional services and retail to leisure experiences and more, it’s one of the ways we support our people beyond work and help make everyday life a little easier.
Birthdays are meant to be celebrated. Every year, AX employees receive a special birthday voucher to enjoy at one of our restaurants. From Michelin‑starred dining at Under Grain to bold flavours at TemptAsian or a relaxed meal at Cheeky Monkey, it’s our way of celebrating you and encouraging you to enjoy the dining experiences we’re proud to create – with friends or family.
We know life doesn’t pause for work. Where roles allow, AX Group offers flexible working arrangements to help our people balance their professional and personal commitments. Whether it’s family responsibilities, appointments or everyday errands, flexitime is designed to give you greater control over your time while continuing to contribute and grow at work.
UNIT
AX The Palace
- Group 50198
- Group 50408
- Rectangle 3262
- Rectangle 3263
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AX The Palace is a five-star hotel in the heart of Sliema, offering a dynamic workplace where exceptional hospitality comes to life. Alongside stylish accommodation, the hotel features award-winning dining at TemptAsian Restaurant & Lounge, Tabloid Restaurant and Talk of Town Café, creating opportunities across food and beverage, culinary, guest services and hotel operations. Whether you're serving guests, preparing exceptional cuisine or supporting the hotel behind the scenes, you'll join a collaborative team that values professionalism, development and service excellence in one of Malta's leading hospitality destinations.
